FAQ

Frequently Asked Questions

How long does delivery take?
Delivery time depends on your location.

Can I return my order?
Returns are accepted only if there is an issue with the product itself. Please check your order upon delivery and inform the courier immediately.

Are shipping fees refundable?
No. Shipping fees are non-refundable unless the issue is caused by the product itself.

What if I receive a damaged or incorrect product?
Please take a clear photo and contact us while the courier is still present.

Can I change or cancel my order?
Please contact us as soon as possible. Once your order has been shipped, changes or cancellations may not be possible.

How can I contact Lamour?
You can reach us through our Contact Us page.